7999bt • Privacy and Data Protection

Your information is completely secure with us

The privacy and protection of your personal information at 7999bt is our highest priority. This policy tells you how we collect, use, and keep your data secure.

Last updated: January 2026

Introduction

This privacy policy applies to users of the 7999bt platform. When you visit our website, register, or use any of our services, we collect certain personal information. This policy clearly explains what that information is used for, who it is shared with, and how you can exercise your rights.

By using our platform, you agree to the terms of this privacy policy. We may update this policy from time to time, so you are advised to review it regularly.

What Information We Collect

7999bt may collect various types of information from you. This information falls into two main categories: information you provide and information collected automatically.

1.1 Information You Provide

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Password and security question answers
  • Payment information (bKash, Nagad, Rocket, Upay account numbers)
  • National ID card or passport details (for KYC verification)
  • Contact information provided in support chat

1.2 Automatically Collected Information

  • IP address and device type
  • Browser information and operating system
  • Cookie and session data
  • Site browsing patterns and click data
  • Login time, session duration, and gaming activity

Purpose of Using Information

We use your personal information for the following lawful purposes:

  • Account management: To create, verify, and keep your account secure.
  • Identity verification (KYC): To comply with anti-money laundering regulations and to prevent access by minors.
  • Financial transactions: To process deposits and withdrawals and to prevent fraud.
  • Customer support: To resolve your questions and issues and to operate 24/7 live chat support.
  • Platform improvement: To improve the quality of our services and enhance the user experience.
  • Security assurance: To detect unauthorized access to accounts and to prevent fraud.
  • Legal compliance: To comply with applicable laws and regulations.

We do not sell, rent, or share your information with third parties for commercial purposes. However, information may be shared in specific circumstances as described below.

Information Sharing Policy

7999bt may share your information with third parties only in the following limited circumstances:

3.1 Service Partners

Only the necessary information is shared with partners providing payment processing, identity verification, and technology services. These partners are bound by contract with us and may not use your information for any other purpose.

3.2 Legal Obligations

If required by a court order, direction from a law enforcement agency, or any other legitimate legal reason, we may be required to share information with the relevant authority.

3.3 Responsible Gaming Protection

In the interest of customer safety, such as information about individuals enrolled in self-exclusion programs, information may be shared on a limited basis with relevant support providers.

Cookie Policy

Our website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the functionality of our site.

4.1 Types of Cookies

  • Essential cookies: Required for the basic functionality of the site, such as maintaining login sessions.
  • Functional cookies: Used to remember your preferences and settings.
  • Analytics cookies: Used to review the use of our website and to improve services.
  • Security cookies: Used to detect fraud and unauthorized access.

4.2 Cookie Control

You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

Data Security Measures

We use industry-standard security technology to keep your information secure. The 7999bt security infrastructure includes:

  • SSL (Secure Socket Layer) encryption — all data transfers are completed over encrypted channels.
  • Two-Factor Authentication support.
  • An automated monitoring system that detects suspicious activity.
  • Special security protocols for payment information.
  • Regular security reviews and vulnerability testing.
  • Strict data confidentiality training for staff.

However, no transmission or storage of information over the internet can be guaranteed to be completely secure. We therefore take the maximum protective measures within our ability, but a guarantee of complete security is not possible.

Data Retention Period

We retain your personal information only for as long as necessary for the purposes described in this policy, or for as long as required to meet legal obligations.

6.1 Active Accounts

While your account is active, we retain all your information. Records of financial transactions require retention for a longer period.

6.2 After Account Closure

Even after account closure, some information may be retained for a set period to meet legal obligations. This period is determined by the applicable laws and regulations.

6.3 Data Deletion

Once the defined retention period has ended or where there is no legal obligation, your personal information is securely deleted or anonymized.

Your Rights

As a user of 7999bt, you have the following rights over your own information:

  • Right of access: The right to know what information we hold about you and to receive a copy of that information.
  • Right to rectification: The right to request correction of any inaccuracies or incompleteness in your information.
  • Right to erasure: In certain circumstances, where there is no legal obligation, the right to request deletion of your information.
  • Right to restrict processing: The right to request that the use of your information be limited in certain circumstances.
  • Right to object: The right to object to the processing of your information in certain circumstances.
  • Right to data portability: The right to receive your information in a structured, common format.

To exercise these rights, contact our support team via live chat or by email.

Protection of Minors

7999bt is for users aged 21 and over only. We do not knowingly collect personal information from minors.

Date of birth is collected during registration to verify age. If a minor has registered by mistake, the account will be closed immediately and the relevant information deleted.

Parents or legal guardians who believe their child has registered on our platform should contact us immediately.

Third-Party Links and Services

Our platform may include certain third-party services (such as payment gateways). These services have their own privacy policies and we are not responsible for them.

You are advised to review the privacy policy of any third-party service before using it.

Policy Changes and Updates

We may update this privacy policy from time to time. If any significant change is made, we will notify you by email or through a notice on the platform.

Continuing to use our platform after any changes means you agree to the updated policy. You are therefore advised to visit this page regularly.

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

Our support team generally responds to your requests promptly. Your right to privacy is very important to us and we treat every complaint with due seriousness.